When Open Plan is called for the change management process or for integration with Primavera P6 or Microsoft Project, you can add settings that generate files with logging information. This allows you to see information about a failing process that may help you solve the problem.
In Open Plan, the file is called OPWIN.LOG. In PM Compass, you name the file whatever you want to by following these steps:
Log into Open Plan as SYSADMIN (or a member of the SYSADMIN group).
Click on the product icon in the top left corner and click Preferences » Application Preferences.
On the Advanced tab, click the Default button.
In the System Preferences Defaults dialog box, add two rows to the grid:
LOGLEVEL=4
_PMCTRACELOG = <a path and file name>
For the path and file name, Deltek recommends using one of the paths defined in PM Compass » Administration » System Settings » File Folders because the access rights should already be correctly set.
Run the process that is failing. This generates a file in the folder indicated in the _PMCTRACELOG setting.
To turn logging off, delete the _PMCTRACELOG row and set the LOGLEVEL to 1.