Troubleshooting: Open Plan Engine and Database Versions are Different

If an Open Plan check fails, subsequent checks will fail. For example, if the user login ID is missing, all of the following checks (such as this one) will fail because the system needs the user login ID to connect to the engine to determine the version number and so on. If multiple checks fail, Deltek recommends resolving the first failed check and then rerunning the verify process to see if it resolves all issues. For a list of the checks and the order in which they are performed, see Verify Components Tab.

The database selected when you started PM Compass must match the version of the Open Plan Engine installed on the application server.

For information about the Open Plan Engine versions and which DLL version to register on the server after installation is complete, see Installing the Open Plan Engine in the PM Compass Installation Guide.

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