Account Callbacks

Use account callbacks to enable communication between ConceptShare and your system/s via an Application Programming Interface (API). APIs let your systems know when events happen within ConceptShare. Your access to these settings is dependent on your version of ConceptShare.

Important: Account Callbacks are available only in the Enterprise or Integrated Edition of ConceptShare.

All ConceptShare events support callbacks. Some contain general information, while others contain specific event information. You can have those events drive other processes, updates, or actions within your own systems as defined by your organization's systems integrator.

Callbacks in ConceptShare enable relatively quick integrations without the need for custom programming. A well-designed integration ensures a smooth end-to-end process for your creative operations workflow.

For Systems Integrators

How do I know which variables are available for a particular event?

• ConceptShare provides a page that logs the event data passed to it. By configuring a callback, pointing to this particular page, and generating the desired event, you can see in the logs what the response was, and which variables are included.

To use this method of testing callbacks:

1. Create a callback for the event, and then point it to the following URLs (where the domain is your ConceptShare domain), Log Callback:

   http://www.yourdomain.com/system.ashx?f=lp, Echo Callback:

   http://www.yourdomain.com/system.ashx?f=ep

2. Generate the event and check the logs. When the callback is complete, determine in the endpoint you used if the items will either be logged or echoed back to the caller and if you can check the history for the results.

The following is an example of what the response body might look like for a COMMENT_ADDED event. This example contains six variables.

    
EVENT_GUID => 393d40fa-2f90-4348-b14c-e7709949ce8e
EVENT_ID => COMMENT_ADDED
COMMENT_ID => 930
ASSET_ID => 2765
PROJECT_ID => 730
COMMENT => Test 3