Users Tab of the Connect Administration Form for Gmail Integration
This tab lists the users who are provisioned to use Vantagepoint Connect. Users are entered as employee records in the Employees hub and then provisioned, or activated, on the Provisioning tab to use Vantagepoint Connect.
Contents
In addition to the user names, this grid lists access rights for completing various functions, including synchronization, configuring email, setting up mailboxes, and installing Vantagepoint Connect. Click New to create a user or select a user's name to open the Edit User form and change the information as needed.The Edit User form includes the Details, Statistics, Sync Issues, Activity, and Connectivity subtabs.
When you make changes to an employee record in the Vantagepoint CRM Employees hub, if you change an employee's Status to Terminated or Terminated (cannot reactivate), they are automatically removed as a Vantagepoint Connect user and their mailbox will no longer synchronize with Vantagepoint.
Much of the information for Vantagepoint Connect is entered using the tools and grid options on the form. For more information, see the Connect Administration Tools and Options help topic.
| Field | Description |
|---|---|
| Name | This field displays the user name. |
| This field displays the user email where notifications are sent. | |
| Group | This field displays the user group. Groups are composed of several users who have similar configurations and are defined on the Profiles tab of Connect Administration. The grid on this tab displays the groups of users that have been created and authorized to use Vantagepoint Connect. This grid lists the names of each group, their associated mailbox access type, and the synchronization status for each group. |
| Mailbox Access Type | Select Google with Custom App. |
| Issues | This field displays the total number of synchronization issues. If there are issues for a user, select the user and click the Issues subtab to view details about the issues. |
| Synchronization Status | This field lists the synchronization status for the selected user:
Click
|
| Mailbox Status | This field displays the mailbox's initialization status:
The mailbox must be initialized if you switched Vantagepoint databases, or it must be re-initialized to remove all business data from the mailbox. |
| Created On | This field displays the date on which the user was created. |
| Role | This field displays the user's role. |
Actions
|
Use the Actions options to complete various tasks related to the user. See the Connect Administration Tools and Options help topic for more information. |
- Related Topics:
- Details Subtab for Users in Connect for Gmail Configuration
Select this subtab to view detailed information about the selected user. - Connectivity Subtab for Users in Connect for Gmail
Select this subtab to view or edit the email information for the selected user. - Statistics Subtab for Users in Connect for Gmail
Select this subtab to view the synchronization statistics for the selected user. For detailed information about a specific statistic, select the statistic's grid row. - Activity Subtab for Users in Connect for Gmail
Select this subtab to view a detailed activity log of changes and actions related to the selected user. This includes the date of the change, who was responsible, the type of change, and any associated details. - Sync Issues Subtab for Users in Connect for Gmail
Select this subtab to view any issues related to the selected user.