Reset a User's Password

You use this procedure to reset a user's password.

To reset a user's password, complete the following steps:

1. Click Menu > Admin > Company Management.
2. In the Locations, Depts & Staff pane, select an employee.
3. In the right-side pane, click Reset Password. An email is sent to the user with a temporary password. After the user logs in to TrafficLIVE using the temporary password, he or she is prompted to enter a new password.
4. Click Update.