Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase. Ex."system administration"
And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria. Ex.system + administration
Or:Returns all topics with any combination of words in the search criteria. This is the default. Ex.system administration
Send a Letter
Follow these steps to send a letter to multiple users.
To send a letter to multiple users:
In the
Bulk Actions drop-down field, select
Send a Letter.
Select the letter from the listing. (These are pulled from the Letter Templates library.)
You have the option to view or edit its content.
Select the
Request Return Receipt check box to receive a notification when the recipient has opened the email.
After selecting a letter template, click
Submit to send it.