Send Logs to Deltek Support

With logging, you can perform the functions or actions for which you want to capture logging information. When finished, use the following procedure to send the log file to Deltek Support.

The log file contains one line for each action taken in the application, including success/fail indicators, date, time, method call, username, machine name, and database name. The Deltek team can review the log to determine if there are any issues.

To send the log to Deltek Support:

1. On the PM Compass Web Server, navigate to C:\Program Files\Deltek\PMCompass\Web.

2. Locate and copy the Methodcall(datestamp).log file.

3. Email the file to support or attach it to your support case.

4. Turn off the logging to ensure that the PM Compass performance is not negatively affected.

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