Send Email Dialog Box

Use the Send Email dialog box to send a message to Internal Help Desk, which facilitates support-related email messages. You must specify at least one recipient to send the message successfully.

All of the fields and buttons on this dialog box display on the To, CC, and BCC tabs.

To

This tab displays your primary recipients.

CC

This tab displays the users who can receive a copy of the message.

CC stands for Carbon Copy.

BCC

This tab also displays the users who can receive a copy of the message. The users on this tab, however, are invisible to other recipients.

BCC stands for Blind Carbon Copy.

Users

Enter users who can receive the message. Alternatively, you can select users from the Users dialog box, which displays all users defined in EPM SA, by clicking (search icon).

Groups

Enter a group of users that can receive the message. Alternatively, you can select the group of users from the Group dialog box, which displays all groups defined in EPM SA.

Email Addresses

By default, this field displays the email address entered in the Default Help Desk Email field on the Email tab of the System Settings form. You can also enter multiple email addresses by using a semicolon in between addresses.

Subject

This field is optional. Enter a subject line for the message using up to 100 alphanumeric characters. By default, this field displays Deltek.

Message

Enter a text directly in this field, or click to use the Text Editor dialog box, which has standard controls (for examples, font formatting and list styles) for editing rich text strings.

In addition, this field as well as the Text Editor dialog box displays the following pieces of information:

Application Version
Database Version
Application Server
Database Server
Database Name
Report Server

For more information, see Help About Dialog Box.

Attachments

Click this button to attach a file to the message. Clicking this button expands the Send Email dialog box, displaying the Attachments grid.

Grid Column

Field	Description
Field	This column displays the exact name and path of the file that you can attach.

Grid Toolbar

Field	Description
Print	Select this option from the Attachments drop-down list to display the Print Preview form of the grid's contents.
Export to Excel	Select this option from the Attachments drop-down list to open the grid's contents in Microsoft Excel.
Insert	Click this button to add a file to attach. Clicking this button displays the standard Open dialog box, where can search for and select the file that you need to attach.
Delete	Select a row in the grid and then click this button to delete the file.

Send

Click this button to send your message. Otherwise, click Cancel.

Clicking Send or Cancel closes this dialog box.

Help

Click this button to display topics related to the dialog box.

Location

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