Employees, Users, and Product Licensing

Licensing for the Resource Planning module is based on the total number of active and inactive employees set up in Deltek CRM. Licensing for the CRM module is based on the number of employees who are set up as users of the Business Development workspace.

If adding an employee, either individually in the Employees & Users area or when importing employees from a .CSV file or through the API, would exceed the number Resource Planning employees for which you are licensed, the employee is not added, and Deltek CRM displays a message to notify you that you have reached the limit of your license.

Similarly, if setting up user information for an employee with a security role that grants access to the Business Development workspace would exceed the number of Business Development users for which you are licensed, the employee's user information is not saved, and Deltek CRM displays a message to notify you that you have reached the limit of your license.