Open the Activities Dialog Box from an Info Center Record

You can open the Activities dialog box from a Customer, Contact, Lead, Marketing Campaign, Employee, Opportunity, or Contract Info Center record.

To open the Activities dialog box from an Info Center record, complete the following steps:

1. Open an Info Center.
2. Click the Activities tab or, for the Employee Info Center, click the CRM Info tab.
3. Complete one of the following actions:
   1. On the Activities tab or CRM Info tab, click Insert on the Activities grid toolbar.
   2. In the Activities grid on the Activities tab or CRM Info tab, click a row that contains an activity. Then click Insert on the grid toolbar.