Help Options
The Help button at the top of the Vision screen gives you access to the help system and to a number of other ways to get answers to your questions.
When you click
Help,
Vision displays a drop-down list with the following information.
| Option | Description |
|---|---|
| Contents | Select this option to open the Vision online help. |
| Help Desk | Select this option to open the Send Email dialog box. Use this dialog box to compose and send a message to a designated Help Desk mailbox. You can send email messages directly to Deltek Customer Care or, if your firm has an internal Help Desk mailbox, to your internal Vision experts. |
| Customer Care Connect | Select this option to go to the Deltek Customer Care Connect site. You must have a username and password to access the site. |
| Knowledge Base | Select this option to go to the Deltek Customer Care Connect site and open the Knowledge Center, which provides solutions and answers for thousands of user-submitted issues and questions. You must have a username and password to access the Customer Care Connect site. |
| Contact Us | Select this option to go to the Deltek Customer Care Connect site, where you can submit a support case or chat with a support analyst. You must have a username and password to access the site. |
| Data Dictionary | Select this option to open the Data Dictionary, which provides information about all of the data tables, columns, and indexes in the Vision database. |
| About | Select this option to view application, client, database, server, languages, availability groups, and alternate report database information for your implementation of Vision. |
You have two more options for accessing help in Vision: