Important Information in Error Messages About Bank Feed

When you encounter an error that is related to a bank's connection with Plaid, Vantagepoint displays additional information in the error message to help with troubleshooting.

Deltek recommends noting these IDs and relaying them to Deltek Support Services when you seek assistance.

The following are the scenarios when you may encounter an error and the additional information displayed in error messages:

Scenario	Location Where You Complete the Action	Information in Error or Status Message
When you click the Connect button to enable the connection between the bank and Plaid	Settings > Cash Management > Banks	Request ID Link Session ID
When you click the Refresh Connection button to re-establish the connection between the bank and Plaid	Settings > Cash Management > Banks	Request ID Link Session ID
When you click the Disconnect button to disable the connection between the bank and Plaid	Settings > Cash Management > Banks	Request ID Link Session ID
When you click Other Actions > Refresh Bank Transactions to import the latest transactions	Import Tab on Cash Management > Bank Reconciliation	Request ID
When the process server runs a scheduled import job of bank transactions	Process Queue Details dialog box in Utilities > Process Server > Queue Manager	Request ID