SSA Tentative Nonconfirmation (SSA TNC)
An “SSA Tentative Nonconfirmation (TNC)” results when the information submitted in E-Verify does not initially match SSA records.
An SSA TNC does not necessarily mean that the employee is not authorized to work in the United States; however, additional action is required.
An SSA TNC case result may occur because the employee’s:
- Citizenship or immigration status was not updated with SSA
- Name change was not reported to SSA
- Name, Social Security number, or date of birth is incorrect in SSA records
- SSA record contains another type of mismatch
- Information was not entered correctly by the employer
When this result is returned, the system displays what reason E-Verify has identified. The employee must be promptly notified of this result. The user must click Notify Employee on this screen to proceed to the next step in the process.
After clicking Notify Employee, the Notify Employee of TNC screen provides the details on doing so.
From the Notice/Referral Letter drop-down list, the user must select a language for the Further Action Notice, and click View & Print. This will launch the document in PDF format and details what both the employer and employee need to do next.
After following the directions on this screen, the user must then select the Confirm Employee Notification check box to indicate that he has notified the employee of this E-Verify result. After doing so, click Continue.
Once notified, the employee must then choose to either contest or not contest the case result. The user has to enter the employee’s decision in the system.
After clicking Continue from the Notify Employee of TNC screen, this screen records the employee's decision to contest or not. From this screen, the user will most likely click Save & Return Later. When the user gets the answer from the employee, he can access this step in the wizard from the E-Verify View Cases screen.
Clicking Continue on this screen means that the employee is contesting the TNC. The next screen will provide a referral notice that the employee needs to take with him to the SSA office.
After clicking Continue, the Refer Employee screen displays. On the screen, the user has the option to reprint the Further Action Notice if needed and generate the Referral Date Confirmation form that the employee needs.
The user must select the language for the Referral Date Confirmation letter, and click View & Print. This will launch the document in PDF format and details what both the employer and employee need to do next.
Clicking Continue from that screen will route the user back to the main E-Verify page.
SSA has 10 Federal Government working days to update the case result in E-Verify. A case referred to SSA is updated with one the following results:
- Employment Authorized
- SSA Final Nonconfirmation
- SSA Case In Continuance
- DHS Verification In Process
- Review And Update Employee Data
Each case result requires different actions or steps to continue or close the case.