Report an Unplanned Outage after Hours

Use this procedure to report an unplanned outage that occurs after business hours.

To report an unplanned outage after hours:

  1. Call the Deltek On-Call Support Number 1-888-668-7651.
  2. Select option 1.
  3. Provide your Client ID.
  4. Explain the issue is an unplanned outage with Deltek TM Cloud.

Alternatively, you can use the Report a Service Disruption form located in your Cloud Solutions.