You can create
Personal or
Global custom TRM letter on the fly during
Step 2: Campaign Scheduling. The
Create New Letter option is the default selected value during campaign creation and the letter created is saved concurrently in the user’s Letter Templates.
To create a Custom TRM Letter Template:
-
On Step 2: Campaign Scheduling, select
Create New Letter under the Letter Template drop-down menu.
This displays a Create New Letter Template modal window.
-
Select the
Type of your letter template:
Personal
or
Global. A personal letter template is available only to you, while a global letter template can be used by anyone in your company.
-
In the
Name field, enter the name of your letter template.
-
In the
Subject field, enter the subject of your letter template.
-
In the
Body field, enter the content of your letter template. You can insert merge codes to your template by clicking
Available Merge Codes.
-
Click
Upload File to add an attachment. You may also upload a
Letter Header Image and a
Letter Footer Image through the corresponding fields, as necessary.
-
Populate the
BCC and
CC fields, to include additional recipients whenever you use this letter template.
-
Click
Submit.
This brings you back to
Step 2: Campaign Scheduling with your newly created template selected on the
Letter Template field.