Contents of the FAQs Screen
The initial view of the screen displays the FAQ categories with these columns.
Columns
Column | Description |
---|---|
Category | This column displays the name of the FAQ category. Click the name to view and add questions. |
Order Displayed | This column indicates the order the questions are displayed on the page. For example, assigning a value to questions that are asked most often (with '1' being the most often) will cause the question to show up first in the list. |
Questions | This column indicates the number of questions in that category. Click the number to view and add questions. |
Actions
Clicking the icons in the Actions column perform the following functions.
Icon | Action | Description |
---|---|---|
Disable | Click this icon to disable a category. If disabled, the category will not show to users. | |
Enable | Click this icon to enable a category. | |
Edit | Click this icon to edit the category’s details. |
Parent Topic: FAQs