Contents of the FAQs Screen

The initial view of the screen displays the FAQ categories with these columns.

Columns

Column Description
Category This column displays the name of the FAQ category. Click the name to view and add questions.
Order Displayed This column indicates the order the questions are displayed on the page. For example, assigning a value to questions that are asked most often (with '1' being the most often) will cause the question to show up first in the list.
Questions This column indicates the number of questions in that category. Click the number to view and add questions.

Actions

Clicking the icons in the Actions column perform the following functions.

Icon Action Description
Disable Click this icon to disable a category. If disabled, the category will not show to users.
Enable Click this icon to enable a category.
Edit Click this icon to edit the category’s details.