Contact Management Overview

Use the Contact Management module to enter and maintain information about potential and existing customers and to enter information about contact with them. You can also enter isolated events and control complex work flows and campaigns aimed at selected target groups.

This chapter describes the Contact Management module. Because Contact Management is an add-on module to Maconomy, the workspaces in this module are only available if you have that add-on. However, the Contact Persons, Contact Group Types, and Contact Groups workspaces do not require that you have the Contact Management add-on.