Enterprise Level, Enterprise
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In this field, you enter a credit limit amount in the enterprise currency of the system. This amount represents the credit limit of the current customer across all companies in the organization. If the total of the customer’s balance owing and amounts on order exceed this amount, Maconomy displays a warning upon the creation of invoices, orders and quotes in the Sales Orders module. Maconomy also verifies that the customer’s credit limit is not exceeded as you enter items in a quote, sales order or invoice. However, you are always allowed the option of continuing the sale.
A similar warning is displayed in the Job Cost module when you create a job where the bill-to customer’s credit limit has been exceeded. Note that the warning does not appear when registering entries on or invoicing the job.
If company-specific customers have been assigned to the current customer and you try to create invoices, sales orders and quotes to these company-specific customers, Maconomy will verify that the credit limit of both each company-specific customer and the parent customer is not exceeded. If either credit limit is exceeded, Maconomy displays an error message.
In this context it should be noted that the amount specified in this field need not correspond to the combined total of the assigned company-specific customer’s credit limits. It is therefore possible for a customer to have a credit limit of, for example, USD 25,000 and at the same time have four assigned company-specific customers each having a credit limit of USD 10,000. When creating an invoice for one of these four company-specific customers, Maconomy will first verify that the company-specific customer’s individual credit limit of USD 10,000 has not been exceeded, and if not, the system will then verify that the parent customer’s credit limit of USD 25,000 has not been exceeded.
If you wish to block the customer, to prevent the processing of quotes, sales orders or invoices, you must mark the “Blocked” field.
If you have marked the “Credit Blocked” field in the window System Information, sales orders will automatically be blocked at approval, if the Bill to Customer’s credit maximum has been exceeded. If the customer is blocked, it will not be possible to print order documents for the order. See also the sections on Sales Orders and Unblocking in the Sales Orders module.
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Company Level, Enterprise
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In this field, you enter an amount in the enterprise currency of the system. This amount corresponds to the credit limit of company-specific customers that may have been created manually or automatically on the basis of the current customer. Upon creation of a company-specific customer, the amount specified in this field will be copied to the company-specific customer’s payment information card (after possible currency conversion). Note that the set-up of the linking rule assigned to the current customer decides whether or not you can change the amount in this field.
In this context, you should also consider that if this field has been assigned to a linking rule using the linking method “Partial” between a customer and a company-specific customer, and if the enterprise currency corresponds to the company-specific customer’s base currency, Maconomy will use the linking method “Partial” as normal. However, if the enterprise currency and the base currency do not correspond, Maconomy will automatically convert the amount specified in this field to the company-specific customer’s base currency and copy it to the field “Company Level, Base” in the window Company Specific Payment Information. Maconomy performs this currency conversion considering that the user has decided the contents of this field, meaning that the amount specified in base currency will not be changed when the amount in enterprise currency is changed in this window.
When creating invoices, sales orders and quotes to company-specific customers, Maconomy verifies that the credit limit of both each company-specific customer and the parent customer is not exceeded. If either credit limit is exceeded, Maconomy displays an error message.
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