Field | Description |
Event No.
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In this field, you can enter the number of the event. The number can consist of both figures and letters. If you do not enter a number yourself, a number will be allocated automatically from the window Number Series.
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Event Type
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Select an event type from the drop-down list. When you create an event, the type is initialized to the event type that you specified in the contact management setup. However, you can change that value in this field.
If the event was created in the Campaigns window, Maconomy copies the value from the corresponding field in the event template on which the event is based. The event type also determines the options that are available for headings in the table part.
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Description
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Enter a description for the event type, or press CTRL+G to search for a possible description for this event type. The CTRL+G search option is available if a description option list is specified for the event type.
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Closed
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Here you specify whether the event has been closed. When an event is closed, the fields in the card and table parts can no longer be changed. Closing an event also means that if the event is assigned to an event flow, any new event flow status may be transferred to the event flow to which the event is assigned. Similarly, if the event is not assigned to an event flow, any new job processing status in the field “New Job Processing Status” is transferred to the job to which the event is assigned.Furthermore, if the event is assigned to an event flow where the field “Create Secondary Events when Closing” has been marked, the closing of the event can cause the automatic creation of events in the flow in question. For more information on this process, see the description of the field “Create Secondary Events when Closing” in the card part of the window Event Flows.
If the event is assigned to an event flow and is marked as a status changing event, and if the field “Aut. Status Update” is not marked for the event flow type of the event flow in question, the event can only be closed if its closing date is later than that of the other closed, status changing events in the flow.
If a subflow has been specified for the event, the event can only be closed if the subflow has been closed. A closed event cannot be reopened. When an event is closed, Maconomy automatically stops the timer if it is currently activated.
If a note is assigned to an event being closed, the note in question is also closed.
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Date Closed
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In this field, you can specify the date on which you expect to close the current event. If you do not enter an event closing date, Maconomy automatically enters today’s date, and completes the field “Event Closing Time” with the relevant time when you close the event. If you enter an event closing date, this date remains unchanged when you close the event, and the system does not automatically complete the field “Event Closing Time.”
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Closing Time
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If the event has been closed, this field shows the time at which the event was closed. However, if an event closing date had manually been specified in the field above before the event was closed, this field remains blank.
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Result Type
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In this field, you can specify the option list containing the options that should be available in the field “Result.” Option lists are created in the window Option Lists in the Set-Up module.
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Result
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In this field, you can specify the result of the current event. The value must be an option in the option list specified in the field “Result Type” above. If the event has been assigned to an event plan, the result determines whether the current event should cause secondary events when the action “Create Secondary Events” is selected, as the event plan may contain templates where a given result is part of the condition for creating secondary events. For a further description of event plans, event templates and conditions for the creation of secondary events, please see the fields “Condition No.” and “Condition Result” in the window Event Plans, as well as the action “Create Secondary Events” in this window.
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