Use the Associations tab to associate one or more
customer or contact records with an employee record. You can associate your firm's current
customers and contacts and prospective
customers and contacts for future work.
Contents
Customers Grid
Use the
Customers grid to associate
customers with employees. You associate a
customer record with an employee record when you add it to the
Customers grid. Both records reflect the association. A
customer record must exist in your database before you can associate it with an employee record. The fields on this grid display information from the current
customer record in the
Customer Info Center.
Field | Description |
Customers Drop-down
|
Click the drop-down arrow on a grid header to complete any of the following actions:
- To print grid data, click
Print. On the Print Preview form, click
to send the grid data to your default printer.
- To export grid data to an Excel spreadsheet, click
Export to Excel. When Microsoft Excel opens, use its features to modify, print, or email the grid data, or to save the spreadsheet file locally.
- To turn on grouping for a grid, click
Enable Grouping. When a field displays with the instruction: "Drag a column header here to group by that column," drag and drop column headers into the field, in the sequence that you want them to display.
Not all options are available on all grids.
|
Associate
|
Click this option to add a
customer to the grid.
|
Remove
|
Click this option to remove a
customer from the grid.
|
Name
|
This field displays the
customer's name.
Click
Edit to use the Text Editor to enter information.
|
Relationship
|
Use the drop-down list to select the employee's relationship to the
customer. You define employee relationship options in Code Table Configuration.
|
Description
|
Use this field to enter additional information about the employee's relationship to the
customer.
|
Type
|
This field displays the
customer type.
|
Status
|
This field displays the
customer's status, which reflects your company's current relationship with the
customer. The
customer's status can be Active, Dormant, or Inactive.
|
Contacts Grid
Use the Contacts grid to associate contacts with employees. You associate a contact record with an employee record when you add it to the Contacts grid. Both records reflect the association. A contact record must exist in your database before you can associate it with an employee record.
The fields on this grid display information from the current contact record in the Contact Info Center.
Field | Description |
Contacts Drop-down
|
Click the drop-down arrow on a grid header to complete any of the following actions:
- To print grid data, click
Print. On the Print Preview form, click
to send the grid data to your default printer.
- To export grid data to an Excel spreadsheet, click
Export to Excel. When Microsoft Excel opens, use its features to modify, print, or email the grid data, or to save the spreadsheet file locally.
- To turn on grouping for a grid, click
Enable Grouping. When a field displays with the instruction: "Drag a column header here to group by that column," drag and drop column headers into the field, in the sequence that you want them to display.
Not all options are available on all grids.
|
Associate
|
Click this option to add a contact to the grid.
|
Remove
|
Click this option to remove a contact from the Contacts grid.
|
Name
|
This field displays the contact's name.
Click
Edit to use the Text Editor to enter information.
|
Title
|
This field displays the contact's title.
|
Customer
|
This field displays the name of the
customer associated with the contact.
|
Phone
|
This field displays the contact's phone number.
|
Relationship
|
Click in this field and use the drop-down list to select the employee's relationship to the contact. You define employee relationship options in Code Table Configuration.
|
Description
|
Enter information about the employee's relationship to the contact.
Click
Edit to use the Text Editor to enter information.
|
Address
|
This field displays the contact's street mailing address.
|
City
|
This field displays the contact's city mailing address.
|
State/Province
|
This field displays the contact's state or province.
|
Zip/Postcode
|
This field displays the contact's ZIP or postal code.
|