Delete User Accounts

Use this procedure to delete user accounts.

To delete user accounts:

1. Log into User Manager using your SaaS Admin account credentials.
2. Navigate to the AD Mgmnt tab, and click Delete Users.
3. In the Enter name(s) to search field, enter the user account that you want to delete, and click Next.

   You can retrieve more than one account by searching using multiple user names separated by a comma.

4. When presented with a list of the user accounts you have selected, select the check box next to each account you want to delete, and click Apply.
5. When the confirmation dialog box displays, click OK to proceed or Cancel to cancel the deletion.

Note: Deleting or disabling a SaaS Admin's account in User Manager does not completely remove the SaaS Admin's rights. The SaaS Admin would still retain rights to submit service requests. To completely remove the SaaS Admin's rights, you must submit a SaaS Administrator Change service request asking that the SaaS Admin be removed.

Note: To modify in bulk, click Delete, Enable, Disable User Accounts in Bulk.