Credential Management Tools

Two credential management tools are available to Costpoint Essentials and Costpoint Foundations customers.

• User Manager: As the SaaS Customer Administrator you have administrative rights to User Manager. You will be required to setup Two Factor Authentication to access User Manager.

  User Manager is used to manage your employee’s user credentials. As a SaaS customer administrator, you can manually enter your company’s employees into User Manager, or you can follow the Bulk-Load instructions and request Deltek to load users into User Manager.

  Upon entering a user into User Manager, User Manager generates a username that will be used by the employee to authenticate into all of the cloud applications.

  Tip: After creating an employee’s account in User Manager, you must also enter the user’s username into the application (that is, Costpoint) that the user needs to access.
• Self Service: This tool is available to all users in your organization. Using this tool, users can activate their username, establish passwords, reset passwords, and unlock their account.

Please see Create Accounts For All Users of this document for further information on how to use User Manager and the Self Service tool.

You can access User Manager via the following link:

Manage User Accounts

You can access Self Service via the following link:

Forgot your Password?