Print Service Request Acknowledgments
Use this screen to print the service request, which can be sent to the customer for confirmation.
You can print the service request acknowledgment on pre-printed forms or formless using a laser or a line printer. Formless printing permits landscape or portrait views.
The formless printing option includes the capability of printing company logos. The logo prints on the upper left-hand corner of the acknowledgment. The company logo must be a bitmap file or a jpeg file, and could exceed 32,000 bytes. The filename should be in the Costpoint program directory or the user\'s network search path.
Print service request acknowledgments at any time. You can include or exclude previously printed acknowledgments. If a duplicate acknowledgment exists, the word \"DUPLICATE\" displays across the top of the acknowledgment form.
Be sure to check the settings on the Configure Service Request Settings screen for printing parameters and format options so that SR acknowledgments can be printed correctly from this screen. For example, selecting the Line Sales Tax/VAT checkbox calculates sales tax/VAT percentages at the line level; selecting the Tax ID and Tax Date checkbox prints the customer\'s tax ID (but not the tax date) on Service Request acknowledgments.
Related Topics:
Display the Print Service Request Acknowledgments Screen
You access the Print Service Requests Acknowledgments screen from the Materials domain.
Contents of the Print Service Request Acknowledgments Screen
Use the fields and options to configure the Print Service Request Acknowledgments screen.
Table Information for the Print Service Request Acknowledgments Screen
Changes to the Print Service Request Acknowledgments screen update the SVCRQ_HDR table.
Subtasks of the Print Service Request Acknowledgments Screen
The Print Service Request Acknowledgments screen has the following subtasks: Customer and Service Request Non-Contiguous Ranges.