Costpoint Help

Post Service Request Journal

Use this screen to post service request transactions to the General Ledger for a specific fiscal year, period, and subperiod. You can only post when the selected period is open, the transactions are ready to post, and you have printed the journal report in the current session. If the period or subperiod is closed, posting will stop and display a message.

Costpoint only posts transactions that fall within your selected date range and have not yet been posted. It also verifies that the required accounts are in place, such as Revenue, Accounts Receivable, or Deferred Revenue. If any required account is missing, the process stops with an error.

When posting occurs, Costpoint automatically creates the appropriate journal entries based on how the revenue is recognized. It may post amounts to Revenue, Unbilled Accounts Receivable, or Deferred Revenue, depending on the setup. If liquidation applies, Costpoint ensures the amount does not exceed allowed limits and calculates the final invoice amount.

For transactions in multiple currencies, Costpoint updates both the original and base currency amounts but does not recalculate exchange rates during posting, so currency settings must remain unchanged.

If you choose additional options, the system can also post deferred revenue over time, apply cost corrections, and determine the correct project and organization to charge based on your setup rules.

COGS (Cost of Goods Sold) is handled as part of an optional correction step during posting. If you choose to post Component COGS Corrections, Costpoint looks for cost entries related to component issues that have not yet been posted. These are typically costs tied to materials or components used in fulfilling a service request.

Note: For Accounts Receivable and Liquidation accounts, Costpoint uses the organization that is saved in the SR Invoice Header in the invoice. After posting, the fiscal year, accounting period, subperiod, and a posting sequence number loads to the Posting Info tab of the Enter/Manage Invoices screen. You can view both posted and unposted invoices on the Enter/Manage Invoices screen; however, you cannot modify posted invoices. Use the Post Component COGS Corrections posting option if you do not intend to create an invoice afterward. You can post SR issue cost corrections with either the Post Invoices or Post Component COGS Corrections option, but not both. You can also post SR issue cost corrections as part of a normal invoice posting if subsequent invoices are created. Use to start the posting process. This button is available only after you have printed the journal report during the current session. Use to print the posting report and initiate the posting process. You can select this option after you complete this screen. You can cancel or continue the posting process after selecting this option. A \"Do Not Interrupt\" message and a tally of processed records display after posting begins.
Warning: Only one user can run this function at a time.

Display the Post Service Request Journal Screen

Contents of the Post Service Request Journal Screen

Use the fields and options to configure the Post Service Request Journal screen.

Parent Topic:

Service Request Posting