View Customer Returns Status
Use the View Customer Returns Status screen to view customer return information.
The View Customer Returns Status application allows the user to filter the data by customer, RMA ID, original sales order ID, project, item, and RMA status. Any receipts, purchase orders, manufacturing orders, sales orders, and serial lot information can also be viewed on this screen.
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Display the View Customer Returns Status Screen
You access the View Customer Returns Status screen from the Materials domain.
Contents of the View Customer Returns Status Screen
Use the fields and options to configure the View Customer Returns Status screen.
Subtasks of the View Customer Returns Status Screen
The View Customer Returns Status screen has several subtasks.