Costpoint Help

Manage Customer Return Reasons

Use this screen to enter user-defined reasons for customer returns.

The values saved on this screen can be selected on the Manage Customer Returns screen.


Display the Manage Customer Return Reasons Screen

You access the Configure Customer Return Settings screen from the Materials domain.

Contents of the Manage Customer Return Reasons Screen

Use the fields and options to enter values on the Manage Customer Return Reasons screen.

Table Information for the Manage Customer Return Reasons Screen

Changes to the Manage Customer Return Reasons screen update the CUST_RTRN_RSN table.


Parent Topic:

Sales Order Entry Controls