Use Workflow to define each of the specific activities in a particular business process, the staff involved, and how and when information flows from person to person. Costpoint moves the work through the appropriate channels, notifies those involved of what needs to be done, and lets them access the correct Costpoint screen to quickly complete their tasks.
The automated routing of activities through Workflow can increase the productivity of workers and improve the quality of work by reducing lag time between activities, preventing procedures from being overlooked, and helping new employees become productive sooner. Costpoint Workflow also provides a historical record of activities, which gives managers more control over procedures and allows them to determine where bottlenecks occur. This enables them to redesign workflows and/or assign resources as required.