DETAIL

Use this subtask to view when a particular activity or option was transferred into inboxes, the date/time the activity was started and by whom, and the date/time the activity was completed and by whom.

This subtask is available when you select an item that is not an activity with options or a group item.

Workflow

The current workflow is displayed in this non-editable field.

Case

The current case is displayed in this non-editable field. The current case labels and values are displayed in the field to the right.

Activity

The current activity is displayed in this non-editable field.

Option

The current option is displayed in this non-editable field. Option indicates there is more than one action that can be performed to complete the activity.

Activity Detail

Transfer Date/Time

This non-editable field displays the date and time the activity was routed to activity inboxes.

Assigned To

This non-editable field displays the name of the user that was assigned to this activity in the Activity and Message Inboxes screen.

Starting Date/Time

This non-editable field displays the date and time the activity was started.

Starting User ID

This non-editable field displays the user ID of the individual who started the activity. The field to the right displays the user name of the individual who started the activity.

Completion Date/Time

This non-editable field displays the date and time the activity was finished.

Completing User ID

This non-editable field displays the user ID of the individual who finished the activity. The field to the right displays the individual's user name.

Completion Notes

This non-editable field describes anything of note that occurred while completing this activity.