CASE NOTES

Use this subtask to view the case notes. This screen is always available.

Workflow

The current workflow is displayed in this non-editable field.

Subsystem

The subsystem associated with the selected workflow is displayed in this non-editable field.

Active

The status of the Active checkbox in the Define Workflow Models screen displays in this field.

Case

This non-editable field displays the Case from the main screen. The field to the right displays the case labels and values.

Status

This field displays the status associated with the selected workflow case. This indicates whether the workflow case is in progress or complete.

Starting Date/Time

This non-editable field displays the starting date/time associated with the selected workflow case.

Completion Date/Time

This non-editable field displays the completion date/time associated with the selected workflow case.

Case Notes

This non-editable group box displays the case notes associated with the selected workflow case.