Use this subtask to view the case notes. This screen is always available.
The current workflow is displayed in this non-editable field.
The subsystem associated with the selected workflow is displayed in this non-editable field.
The status of the Active checkbox in the Define Workflow Models screen displays in this field.
This non-editable field displays the Case from the main screen. The field to the right displays the case labels and values.
This field displays the status associated with the selected workflow case. This indicates whether the workflow case is in progress or complete.
This non-editable field displays the starting date/time associated with the selected workflow case.
This non-editable field displays the completion date/time associated with the selected workflow case.
This non-editable group box displays the case notes associated with the selected workflow case.