Use the Process Queue Manager form in PM Compass to Check Job Status

When one or more jobs on the Process Queue Manager form in PM Compass show a failed status, it means that the process was not able to successfully complete.

To determine what caused the failure:

  1. Log into PM Compass as SYSADMIN or any user with access to PM Compass.
  2. On the Navigation menu, click Administration > Process Server > Process Queue Manager.
  3. In Queue, select the Cobra queue.
  4. In the Queue Processes grid, click the row of the job with failed status, and click Detail.
  5. On the Process Queue Detail form, click the Termination Message button to display the error.
  6. Refer to the section below that relates to the error and corresponding fix.