Cobra 8.3 Help System

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There was no endpoint listening at http://<machine>:<port>/CobraWebService/service that could accept the message

If you encounter the error "There was no endpoint listening at http://<machine>:<port>/CobraWebService/service that could accept the message", it is possible that one of the Cobra Web Service's addresses is not working properly. Use the Gateway's debug log file to see the specific error.

To view the debug log and determine the error:

  1. Navigate to the following folder on the Cobra Concurrency machine: <Dedicated Windows Account>\Documents\Deltek\Cobra\Log.
  2. Locate the WebServiceGatewayDebugLog.xml file and open it using a text editor (such as Notepad) and look for the error message.
    Refer to the following table for the error message and its solution.
    Error Message

    There was no endpoint listening at http://<machine>:<port>/CobraWebService/service that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

    Description

    The error is usually encountered if one of the Cobra Web Service’s addresses is not working properly.

    Possible Cause: The Cobra Web Service instance on <machine>:<port> has stopped from running.

    Solution: Start the Cobra Web Service instance.

    To start the Cobra Web Service instance:

    1. Access the <machine> where the Cobra Web Service instance is installed.

    2. Start the Cobra Web Service instance on <port> in the Windows Services.

    Possible Cause: The Cobra Web Service instance on <machine>:<port> has been uninstalled but is still defined in the Cobra Web Service Gateway Configuration Tool.

    Solution: Remove the Cobra Web Service Endpoint that is causing the error from the Cobra Web Service Gateway Configuration Tool.

    To remove the Cobra Web Service endpoint that is causing the error from the Cobra Web Service Gateway Configuration tool:

    1. Navigate to the Cobra installation directory and locate the Cobra Web Service Gateway Configuration Tool (CWSGatewayConfigurationTool).

    2. Right-click the tool and select Run As Administrator from the shortcut menu.

    3. In the Cobra Web Service Endpoints grid, select the instance causing the error.

    4. Click the endpoint (instance) row and press Delete on your keyboard.

    5. Click Save, and then click Close.

    6. Restart the “Gateway” service in the Windows Services.