Configure Alert Settings
Before you begin
- Set up Designer security with full design access
- Assign access to the alerts tabs
Turn on alerts
- From the
> Setup menu, click Company > Preferences. - Click the Alert Email Settings tab.
- Check Alerts Active to turn alerts on.
Configure Alert settings
| Note: | Not all options are applicable for all email services. SMTP server and port are required fields. Work with your IT team to set up the email service for your company. |
- After alerts are turned on, enter the following information:
| SaaS only | The only required fields for SaaS clients are Sender's name and Sender's address. The rest of the information is populated for you. |
| Sender's name | The name of the person the email should look like it is coming from |
| Sender's address | The email address of the person the emails will be coming from |
| SMTP server | The address of your SMTP server |
| Port | The port number set up on the email server |
| Authentication | If the server requires authentication, check the box and enter the username and password |
| SSL | Check if your server uses SSL for security |
After the information is entered, click Test to ensure the information is correct.
| Note: | If Alerts aren't sending because the Ajera Service is not running, you can restart the Ajera Service. From the server where Ajera is installed, go to the Windows Start menu, and click All Programs > Ajera > Ajera Server Administration > Tasks > Ajera Service > Reregister. |
- Click Save.
