Use these steps to recover your forgotten Touchstone User ID.
Note: If the data source uses Windows Authentication, you will need to contact your Administrator for login support.
To recover your Touchstone User ID:
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On the Touchstone login screen, click
Forgot your password or User ID.
If you chose a data source that uses Windows Authentication, the
Forgot your password or User ID hyperlink is not available and you will need to contact your Administrator for login assistance.
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On the Log In Assistance dialog box, enter the email address that is linked to your User ID and click
Send.
Touchstone sends you an email with your User ID.