Acumen Touchstone 8.2.1 Online Help

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Communications Tab

Use this tab to specify the email server settings and set default email addresses. These settings apply to all users.

Field Description
Email Server This is the host name or IP address of an SMTP-compliant email server. For example, smtp-mail.outlook.com if you use Office 365.
Port This is the SMTP port that the SMTP server that you entered above uses. In most cases it will be port 25 but in some cases, port 587 may be required.
Use TLS

If you use an email provider that uses TLS (Transport Layer Security) encryption, such as Microsoft Office 365, select this check box.

Username / Password Enter a username and password if they are required by your email provider for sending emails via SMTP. This is a domain username, not a Touchstone username. For example, enter your Office 365 username and password if you use Office 365.

Default Sender Email, Default Sender Display Name, and Domain

The Default Sender Email, Default Display Name, and Domain fields work together.

When the currently logged in user's email address domain is not the same as the domain specified in the Domain field, any emails that Touchstone sends from the user will use the default email address and default display name (<DisplayName> on behalf of <Sender> <Default Email Address>).

For example, an email is sent from johnsmith@gmail.com and the fields on this tab are set as follows:

  • Default Sender Email = touchstone_admin@AZCompany.com
  • Default Sender Display Name = John Smith
  • Domain = AZCompany.com

The email From field will look like this:

John Smith on behalf of johnsmith@gmail.com <touchstone_admin@AZCompany.com>.

If the recipient replies to this email, the To field will display johnsmith@gmail.com.

This does not apply to emails relating to forgotten password, username recovery, changing temporary password, or any emails from EPM SA.

Field Description
Default Sender Email This is the default email address that is used when emails are sent by Touchstone.
Send Test Email Click to send a test email from the server to the logged in user. If the logged in user does not have an email address listed in EPM Security Administrator, Touchstone displays an error message.

To enable this field, you must be in Edit mode (click the Edit button).

Default Sender Display Name

Use this field to specify a default sender name.

Domain Touchstone displays the default email sender's domain in this field. This is a read-only field.