Case Reporting Tab
Use this tab to establish case reporting settings.
Contents
| Field | Description |
|---|---|
| Enabled | Select this check box to enable case reporting from the System Error dialog box and/or the Help Menu. |
| Case Attachments Root Location | Enter, or click to select, the default location to store case files such as attachments. |
| Notify When New Case Is Created | Select this check box to automatically send notification emails to users whose email addresses are included in the Case Notify Email List field when a new case is created on the System Error dialog box, the Help Menu, or the Support Issues screen. |
| Case Notify Email List | Use this field to enter one or more user email addresses that will receive notification when a new case is created. Separate multiple email addresses with a semi-colon (;). |
to select, the default location to store case files such as attachments.